China public hospital assessment platform

The evaluation and supervision platform for national public hospital performance assessment indicators is built on big data and AI. It focuses on delivering supervision cockpits and a closed performance management loop for both health authorities and hospitals, and covers indicator breakdown, data collection, and supervision for medical institutions at every level. It forms a closed management loop with Palline's performance products on the hospital side and provides comprehensive health resource supervision for regional health authorities. Building on the national assessment indicators, data governance, integration, and intelligent analysis deliver real-time, effective supervision of indicators for medical services, public health services, and institutional performance.

Policy background

The national public hospital performance assessment is issued by the National Health Commission and has become the principal basis for assessing high-quality development. The indicator system for tertiary public hospitals contains 4 first-level indicators, 14 second-level indicators, 55 third-level indicators (50 quantitative, 5 qualitative), and 1 newly added indicator; maternal and child health hospitals have 56 indicators, and hospitals of traditional Chinese medicine have 66+1. The system for secondary public hospitals contains 4 first-level indicators, 10 second-level indicators, and 28 third-level indicators (all quantitative), of which 21 are national monitoring indicators. Primary-level hospital assessment comprises 42 third-level indicators.

Core capabilities

• Indicator breakdown: clinical quality (functional positioning, quality and safety, rational drug use, service flow), operating efficiency (resource efficiency, revenue and expenditure structure, cost control, economic management), sustainable development (workforce structure, talent development, discipline building, credit standing), and satisfaction evaluation (patient satisfaction, staff satisfaction).
• Score prediction: indicator data aggregation and forecasting, scoring rule maintenance, indicator score calculation, and hospital-wide and indicator-level score detail.
• Data governance: data collection (middle-platform interface, SQL interface, Excel import, manual entry), data quality control (reconciliation, review, revision, archiving), and system administration.

Value delivered

The platform strengthens both assessment results and supervision across the hospitals in a region. A unified supervision platform at the authority level uses assessment indicators to raise specialty capability and clinical quality across the region and establishes horizontal and vertical comparison mechanisms. By consolidating internal hospital data, it provides timely movement in the 26 monitored assessment indicators, gives an initial prediction of the assessment score, and allows the source data behind each change to be traced. It also supports multi-dimensional breakdown of hospital-level indicators, assigning assessment tasks to clinical and administrative departments alike.